Refund Policy

1. Platform Convenience Fee

Karmanisht charges a 15% platform convenience fee for booking verified professionals. This fee covers platform maintenance, support, and provider verification.

• If the service is completed successfully, this fee is strictly non-refundable.
• If the professional cancels the booking or fails to show up, you are eligible for a 100% refund of the convenience fee.

2. Cancellation by Customer

We understand that plans can change. You may cancel your booking directly through the Karmanisht app.

• If you cancel within 5 minutes of booking, the platform fee will be fully refunded to your original payment method.
• If you cancel after the provider has already arrived at the location, a minimum visitation fee may apply, and the platform fee will not be refunded.

3. Refund Processing

All approved refunds are processed automatically and credited back to the original method of payment (e.g., Credit Card, UPI, Netbanking).

It typically takes 5-7 business days for the refunded amount to reflect in your bank account, depending on your bank's processing timelines.

4. Service Quality & Disputes

Karmanisht acts solely as a discovery platform. Payments for actual labor and materials are handled directly between you and the service provider. For any disputes regarding service quality, you must resolve the issue directly with the provider. Karmanisht is not liable for refunds related to direct payments made to the provider.